FAQ


We are here to help!

Have a question? Great. We are here to help you 7 days a week and respond within 24 hours. Plus, you can find most answers to your questions right on this page.

Email us: hello@madisonbraids.com

How do I choose the right color blend?
We are here to help you choose your ideal Madison Braids! Feel free to email us at hello@madisonbraids.com with a picture of your hair in natural lighting so we can color match you.

Why Madison Braids?
Madison Braids offers the highest quality hair pieces to get you that perfect hairdo without any salon time. Our braids have adjustable sizing that are perfect for both children and adults! Whether you have thin; short hair, or simply don’t have the time to braid your hair, our pieces are here for the save!
Our braids are super easy to adjust and style, give your hair a thicker look, give you endless styling options without damaging your hair, high quality for an amazing price, give you a perfected hair day with in seconds.

What are our braids made from?
All Madison Braids are made from the highest quality synthetic hair. We have formulated the perfect blend to get you the most comfortable and natural look.

How are Madison Braids made?
Each Madison Braids is carefully hand crafted to get you the most detailed and natural look. We meticulously color blend and hand braid our pieces to ensure top quality and design.

How do I maintain my Madison Braids?
Our pieces are carefully designed to give you the most natural look with little to no upkeep. Our braided headbands never come undone or need to be rebraided! If and when you feel the need, you can soak your braid in water with a bit of shampoo, then let it air dry.

Are Madison Braids suitable for children?
Yes, of course! All of our headbands have adjustable bra straps to fit children 3 and up. The straps are elastic to give your child the most comfortable and easy wear.

Can I dye my Madison Braids?
We do not recommend this.

How long does shipping take?
U.S orders will take 3-5 business days to deliver.

What is your return and exchange policy?
We back all of our products 100% if you have any issues with your hair piece please email us at hello@madisonbraids.com and we will do our best to respond within 24 hours.